The Path of People: The Power of Empathy

If we provide the path through the process that our customers enjoy, expect, and hope for, they will trust us and listen to the insight we offer.
https://www.fi-magazine.com/369687/the-path-of-people-the-power-of-empathy?utm_source=dlvr.it&utm_medium=blogger

Why “Penny- Perfect” Payments Simply Don’t Cut It

The technology of today has far surpassed “penny-perfect,” and those competitors who understand this are cleaning up.
https://www.fi-magazine.com/369699/why-penny-perfect-payments-simply-dont-cut-it?utm_source=dlvr.it&utm_medium=blogger

Vehicle Affordability a Growing Problem

Dealers report elevated prices, a lack of affordable vehicle models, and higher interest rates are pricing many consumers out of new cars.
https://www.fi-magazine.com/370008/vehicle-affordability-a-growing-problem?utm_source=dlvr.it&utm_medium=blogger

Desking in a Rising Rate Environment

If a dealership is still buying Sharpies to complete paper Four Squares, you will probably find a higher percentage of packed payments or potentially discriminatory pricing.
https://www.fi-magazine.com/369701/desking-in-a-rising-rate-environment?utm_source=dlvr.it&utm_medium=blogger

EV Tax Credit Rules Tweaked to Qualify More Models

SUV definition changed, opening breaks to Lyric, Tesla Model Y, others.
https://www.fi-magazine.com/369998/ev-tax-credit-rules-tweaked-to-qualify-more-models?utm_source=dlvr.it&utm_medium=blogger

APCO Holdings, LLC, Acquires National Auto Care, Creating Nationwide F&I Force

Industry-leading F&I providers combine.
https://www.fi-magazine.com/369708/apco-holdings-llc-acquires-national-auto-care-creating-nationwide-fi-force?utm_source=dlvr.it&utm_medium=blogger

Improved Inventories Boost December Sales

Dealer profits still high, though fewer units marked above MSRP.
https://www.fi-magazine.com/369713/improved-inventories-boost-december-sales?utm_source=dlvr.it&utm_medium=blogger