What COVID Has Taught Us About the Future of Auto Retailing

It is my hope that the rest of the industry, including automakers, heed the lessons already learned, and truly listen to what their own customers are telling them about the importance of convenience, flexibility, transparency and fairness in the vehicle sales process.
https://blog.nada.org/2020/12/07/what-covid-has-taught-us-about-the-future-of-auto-retailing/?utm_source=dlvr.it&utm_medium=blogger